Detroit Zoological Society
  • Guest Relations/Rides and Attractions
  • Royal Oak, MI, USA
  • $13.08
  • Hourly
  • Seasonal

The Train Operator, under general supervision, operates the zoological park fixed track railroad train; inspects, services, and makes minor repairs to the train, equipment and track; assists with care, maintenance, and repair of various vehicles, fixtures, and structures; and performs related work as required.

The Train Operator will support, both publicly and privately, the principles of the Detroit Zoological Society.  He/She will support and enhance a clean, safe, enjoyable, and educational experience at the Detroit Zoo facilities by actively engaging in the enforcement of Customer Service Standards, and specifically by knowing and understanding the Detroit Zoological Society's "SCOPE" of service, animal care, community relations and park appearance guidelines; by enforcing safety and security policies, and following all other policies set by the organization. The Train Operator will maintain a professional manner when dealing with all constituencies and always preserve a high level of integrity, professionalism and confidentiality.

This job description is by no means all inclusive and may be subject to change during a performance period due to the needs of the Detroit Zoological Society and its leadership.  This document will be reviewed on a continual basis and will be modified as needed.

Authority and Accountability

The Train Operator has the authority to carry out the job requirements and responsibilities and is accountable to the Rides Supervisor. During periods when rides are not in operation, the Train Operator may report to a Facilities Manager or Facilities Superintendant.

Principal Duties and Responsibilities

  • Subject to both specific and general assignments and inspection of work during process and upon completion, but with responsibility for safe and efficient operation and maintenance, operates vehicles including, a small-gauge railroad train and associated gates and communication equipment, trams, and other vehicles taking into account weather conditions and passenger safety.
  • Monitors engine status gauges and communication devices.
  • As necessary, assists in loading and unloading of passengers and ensures observation of safety procedures.
  • Services trains and other vehicles by fueling, lubricating, checking oil and refilling fluids, replacing lamps and fuses, and other maintenance.
  • Checks and makes repairs to brakes, struts, and supports.
  • Visually and physically inspects the condition of railroad tracks, signal systems, roadways, etc.
  • Replaces track, lubricates rail connection plates, spikes and bolts.
  • Drains brake air tanks and checks for condensation.
  • Inspects engine crossbars, passenger car connections, brake air lines, and safety equipment.
  • As necessary, drives other vehicles to deliver parts and personnel.
  • Washes and paints trains, trams, and other vehicles.
  • Does minor maintenance tasks and repairs as required throughout the facility.
  • May be required from time to time to assist in miscellaneous duties such as clean-up of buildings and grounds, and other related duties as determined by supervision / management.
  • Such other duties and responsibilities as may be assigned.

Working Conditions

Work under conditions including adverse weather, outside environment and heights.  Exposure to exhaust, high temperatures, and loud engine noise.  Working conditions include a flexible schedule that would involve night and weekend work.

Physical Requirements

Physical work is a primary part of the job: walking, standing, stooping, kneeling and bending for long periods of time; must be able to lift at least 50 pounds.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Knowledge, Skills, and Abilities

  • Must possess a valid State of Michigan Driver's License with  Chauffeur endorsement and a safe driving record.
  • Completion of High School Diploma or GED.
  • Experience in operating special purpose vehicles and equipment.
  • Knowledge of mechanical work, tools, and equipment.
  • Ability to perform both routine mechanical maintenance and minor emergency repairs to vehicle and equipment.
  • Familiarity with departmental rules and procedures governing train operations.
  • Knowledge of applicable safety procedures.
  • Physical agility, good hand/eye coordination.
  • Tact and diplomacy in dealing with the public.
  • Physically and mentally capable of performing all the duties of the position to which assigned.
Detroit Zoological Society
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